Reference

nettoto Privacy Policy for Indonesian Accounts

The nettoto Privacy Policy sets out exactly what personal data we collect when you open an account, make a deposit via DANA or QRIS, or contact our support…

Account data protectedDANA & QRIS transaction recordsClear data retention termsYour right to request deletionIndonesia-specific scope

Explore Our Lobby Read FAQ

What Data We Collect and Why

nettoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account on nettoto, we collect the name, phone number and email address you submit during phone verification. If you deposit through OVO, GoPay, DANA or QRIS, our payment processor records the transaction reference and amount — we do not store your full

1
wallet credentials. We also log device type, browser session data and IP address each time you access the lobby, including sessions from Semarang and other Indonesian regions. This data is used solely to verify your identity, process payments and maintain account security. Where local law permits,
2
we may share anonymised transaction data with licensed payment partners to resolve disputes. We never sell your personal information to third parties for marketing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal data is handled — or you want to request a copy, correction or deletion of your account…

DATA HANDLING STANDARDS

How We Handle Your Information Securely

Every layer of account and payment data on nettoto is handled with specific technical controls and clear retention rules.

Encrypted Storage

All account credentials and payment references — including QRIS and DANA transaction IDs — are stored using AES-256 encryption. Plain-text passwords are never retained at any point in our system.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation patterns. You can adjust cookie preferences from the account settings page at any time.

Data Retention Period

Account data is retained for as long as your account remains active. If you close your account, we delete personal identifiers within 30 days, retaining only anonymised transaction records where local law requires.

Third-Party Access

We share data only with payment processors — such as those handling OVO and GoPay transactions — strictly to complete or verify a payment. No marketing partner receives your personal data.

Account Security Steps

Phone verification is required before your account can access the lobby or initiate a withdrawal. If we detect an unusual login location, the account is temporarily held pending a re-verification step.

Your Right to Correction

You can request a correction to your registered name, phone number or email at any time by contacting support through live chat or email. Changes are processed within seven business days where local law permits.

Common Privacy Policy Questions on nettoto

The questions below cover what we get asked most often about the nettoto Privacy Policy — from what data we hold on your account to how you can request its deletion. If your question is not here, our live chat team handles privacy queries 24 hours a day.

We collect your name, phone number and email address during registration, plus the device type and IP address of each login session. Payment references from DANA, OVO, GoPay or QRIS transactions are also recorded by our payment processor.

No. We record only the transaction reference number and amount associated with each DANA or QRIS deposit. Your full wallet login credentials are never transmitted to or stored on our servers at any stage.

Your personal data is retained while your account is active. After a confirmed account closure, personal identifiers are deleted within 30 days. Anonymised transaction records may be kept longer where local law requires it.

Yes. Submit a data access request via live chat or email, including your registered phone number for identity verification. We aim to provide a copy of your data within seven business days of confirming your identity.

We share data only with payment processors handling OVO, GoPay, DANA, QRIS and bank transfer transactions — solely to complete or dispute a payment. No personal data is passed to marketing companies or data brokers.

Contact our support team through live chat or email from the account settings page. State clearly that you want your data deleted. We process deletion requests within seven business days where local law permits.

The Privacy Policy applies to all Indonesian account holders. Specific data handling steps — such as how long financial records are kept — depend on local law. Players in Medan and across Indonesia fall under the same policy framework.

nettoto Privacy Policy for Indonesian Accounts

How to Reach Us About Your Data

How We Handle Your Information Securely

Encrypted Storage

Cookie Policy

Data Retention Period

Third-Party Access

Account Security Steps

Your Right to Correction

Common Privacy Policy Questions on nettoto

01 What personal data does nettoto collect when I open an account?

02 Does nettoto store my DANA or QRIS wallet credentials?

03 How long does nettoto keep my account data?

04 Can I request a copy of the data nettoto holds on me?

05 Who does nettoto share my personal data with?

06 How do I ask nettoto to delete my personal data?

07 Does the nettoto Privacy Policy apply differently based on my location in Indonesia?

Related Pages